Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to
Yes, all covers have a zip and are machine washable on 30ºC in a washing machine or by hand. Do not tumble dry them though.
No, the cushions are showerproof. This means that it is okay for them to get wet occasionally, but they cannot be left outside permanently. When they do get wet, it is important to let them dry properly and not cover them up. The life span of your cushions will reduce significantly if they are left outside, exposed to the elements.
Glass tops - A Magnifying glass effect caused by Glass objects ( Bottles, drinking Glasses, spectacles etc) can have an effect on the rattan due to the heat from magnification which leads to the rattan melting. The Rattan may sag under the glass in hot condition direct sunlight which reforms back to normal when it's cooled back down.
The black clips keep the sofa sections together and go underneath the sofa, where the 2 sections meet.
We give a standard 1-year manufacturers warranty, but if anything happens after a year, please let us know and we will always see what we can do.
No, but if you prefer a different day, that won't be a problem either. Just let us know when you would like to receive it.
No, we generally use the very reliable Pallet Line pallet network to get your furniture to you as quickly as possible and this a kerbside delivery. With The current Pandemic this is the only service available at this time.
Pallet service is only Monday to Friday
No, someone over 18 years old needs to be available to sign for the delivery.
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